Privacy Policy

Overview

This Privacy Policy describes how MagnetoGrip (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our site, we may collect the following types of information:

Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

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  Full name
  
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  Billing and shipping address
  
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  Email address
  
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  Phone number
  
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  Payment details (processed securely by third-party payment providers — we do not store card details)
  

Automatically Collected Information

When you browse our website, we may automatically collect:

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  IP address
  
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  Browser type and device information
  
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  Pages viewed and time spent on the site
  
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  Referring website or source
  
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  Cookies and similar tracking technologies
  

How We Use Your Information

We use the information we collect to:

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  Process and fulfil your orders
  
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  Communicate with you about your purchase
  
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  Provide customer support
  
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  Improve and optimise our website
  
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  Detect and prevent fraud or unauthorised activity
  
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  Send marketing or promotional emails (only if you opt in)
  

Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Sharing Your Information

We may share your personal information with trusted third parties to help us operate our business, such as:

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  Payment processors
  
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  Shipping and logistics partners
  
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  Website analytics providers
  

These third parties only use your information to perform services on our behalf and are required to keep it secure.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights (UK & GDPR)

If you are a resident of the United Kingdom or European Economic Area (EEA), you have the right to:

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  Access the personal data we hold about you
  
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  Request correction or deletion of your data
  
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  Object to or restrict certain processing
  
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  Withdraw consent for marketing communications
  

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.